Cancellation policy

1. Acceptance

1.1 Punch'd Energy provides a subscription service. By subscribing you confirm that you accept these terms and our Terms of Service posted on this website.

1.2 By subscribing you agree to receive recurring shipments of Punch'd Energy gummies as specified in your subscription plan.

1.3 Subscription plans renew automatically at the interval you select unless cancelled in accordance with these terms.

2. Plans and payments

2.1 Plan options. Subscriptions are offered at intervals of every 4, 8 or 12 weeks. Each plan specifies the product and quantity you receive per shipment.

2.2 Pricing. Subscription pricing is shown on the product page at the time you subscribe and reflects a 20% discount against the one-time price. Prices may change on notice; any change applies to shipments after the notice.

2.3 Payment method. Payments are processed automatically on each renewal date using the payment method on file. By subscribing you authorise recurring charges to that payment method.

2.4 Payment failure. If a payment fails we will notify you and retry. If payment continues to fail we may cancel the subscription.

3. Shipping and delivery

3.1 Schedule. Shipments are dispatched on the cadence of your plan. Delivery times vary by location; see our Shipping Policy.

3.2 Heat. Our gummies soften and can melt above 95°F. As set out in our Shipping Policy, we do not ship over weekends during summer, and we will work with you on a replacement if a shipment is heat-damaged in transit.

3.3 Address. Keeping your delivery address current is your responsibility. You can update it at any time from your account.

4. Managing and cancelling

4.1 Managing your subscription. You can change your delivery frequency, skip a shipment, update your payment details and address, or cancel, by signing in at punchdenergy.com/tools/recurring/login. If you cannot sign in, you can request a secure login link by email from that page.

4.2 Cancellation. You can cancel your subscription yourself at any time, from your account, without contacting us. Cancelling stops any scheduled charge that has not yet been processed. To cancel, sign in at punchdenergy.com/tools/recurring/login and cancel from your subscription.

4.3 Modifications. Changes take effect from the next unprocessed shipment. Changes made after a charge has processed apply to the following shipment.

4.4 Refunds. Refunds are governed by our Refund Policy.

5. Contact

The Neighborhood Beverage Company, LLC
7651 Southland Blvd, Orlando, FL 32809
support@punchdenergy.com
(407) 857-3737